Introduction
At Stewart Strauss® Jacket, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website stewartstrauss.shop (the “Site”) and purchase our products and services (“Services”).
Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions by contacting us at [email protected]. By visiting our Site and using our Services you agree to the terms of this Privacy Policy.
Information We Collect
We only collect information that helps us provide better products and services. The types of information we collect depends on how you interact with our Site and Services. Here are some examples:
Account Information
We collect information like your name, email address, phone number, billing address when you create an account to use our Services. We use this information to operate, maintain, and provide to you the features and functionality of the Services.
Order Information
When you purchase a product from us, you will need to provide us with information about the purchase including your name, billing/shipping address, email address, phone number, and credit card information. This allows us to process and fulfill your orders and keep you informed of your order status.
Website Usage Information
We collect information about how you interact with our Site such as which web pages you visit, products you view or search for, referral URLs, IP address, or web browser information. We use this information to improve the design and content of our Site.
Communications
When you contact us directly, we may collect information like your name, mailing address, phone number, email address and the contents of the message. We use this information to respond to your inquiries. The contents of your message may be stored and analyzed for quality control purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies like pixels, web beacons, SDKs, and log files to collect information about how you interact with our Site and email communications. Information gathered includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamps, clickstream data, landing page, and referring URL.
We use this information to understand how visitors engage with the Site, improve our Services, track the effectiveness of our promotional campaigns, monitor aggregate site usage metrics such as total number of visitors and pages viewed, or customize and personalize your experience on our Site.
You can control how cookies are placed on your browser through your browser settings. The ‘Help’ section of your browser should provide you with instructions. However, by deleting or blocking cookies you may impact your experience on our Site.
Social Media
We have presence on social media platforms. When you engage with our content or ads on those platforms we may collect information about you available on those profiles and accounts, such as your username, basic profile information, and publicly-available content. We will also collect information when you choose to engage with us, such as liking, following, commenting on or sharing our content across any social media platform.
The information we receive depends on your social media platform privacy settings. We encourage you to read their privacy policies and contact them directly if you have any questions about their privacy practices.
Other Sources
We may also obtain information from third party sources to update or supplement the information you provided or we collected automatically. Examples include obtaining updated address information from third parties to correct our records and identify new customers or combining information we collect online with information available from external sources to better personalize and improve your experience on our Site.
How We Use Information
The main ways we use your information are listed below:
- Provide our Services you requested or purchased. For example, to complete transactions, communicate with you about your order, create an account, or provide features available through our Services.
- Administer our Services. This includes troubleshooting, data analysis, research, and Site optimization.
- Improve user experience. We analyze how you use our Services so we can make informed decisions on how to improve them.
- Personalize content and experiences. We may tailor the content and information that we may send or display to you in a personalized manner to provide you with a more relevant and useful experience.
- Advertising and marketing. We may use your information to display targeted promotions and advertising that we believe may be of interest to you both on and off our Site.
- Communicate with you about our products, services, offers, updates, and events and provide news and information we think will interest you. We will only do this in accordance with your marketing preferences.
- Comply with legal obligations. We may need to retain, use and disclose your information to comply with applicable laws, lawful requests, and legal process.
- Protect legal rights and interests. We may have to use and disclose information to detect, prevent and respond to fraud, intellectual property infringement claims, violations of our Terms of Service, or other illegal activity.
- With your consent. In some cases we may specifically ask for your consent to collect, use or share your information, such as when required by law.
How We Share Information
We will not share your personal information except in the following cases:
- With service providers. We share your information with companies that provide services on our behalf, such as payment processing, order fulfillment, email communications, marketing, analytics, customer support, etc. These companies are only authorized to use your information as necessary to provide these services to us.
- Subsidiaries and affiliates. We may share your information with our subsidiaries and corporate affiliates to develop and improve our products and services or to tailor them to your interests.
- Business transfers. Your information may be transferred to another party if we go through a business transition like a merger, acquisition, reorganization, bankruptcy, or sale of some or all company assets. We will notify you via email or on our Site of any such change in ownership or control of your personal information.
- Legal procedures. We may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose information to comply with a judicial proceeding, court order, subpoena, or other legal process.
- To protect us or others. We reserve the right to access, read, preserve, and disclose any information we reasonably believe is necessary to comply with law or regulation, detect, prevent and address fraud and other illegal activity, defend our Terms of Service, and protect the rights, property, life, health, security and safety of Stewart Strauss® Jacket, our employees, users, or the public.
- With your consent. We may share information for purposes not described in this policy if we notify you and you consent to the sharing.
Data Transfer
We only process and store information in jurisdictions where we or our service providers operate. Some of our third-party service providers may operate in other countries that may have laws less protective of your personal data. In these cases we authorize the transfer of information out of the country as necessary to provide the services to us.
We rely on legal mechanisms like Standard Contractual Clauses and EU-U.S and Swiss-U.S Privacy Shield to enable transfer of data when necessary. We remain responsible for personal data that we transfer to third parties outside your jurisdiction unless otherwise stated.
Data Retention
We will retain your personal information only for as long as necessary for the purposes stated in this policy. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from that transaction has expired, or to comply with legal requirements for retaining this data. When we no longer need to use your information we will remove it from our systems and records and take steps to delete it completely.
Your Rights
At Stewart Strauss® Jacket, we respect your rights over your personal data. These include:
- Access. You can request more information about the personal data we hold about you and request a copy of it.
- Rectification. If your personal data is inaccurate or incomplete, you can ask us to correct or supplement it.
- Erasure. You can request that we erase some or all of your personal data from our systems.
- Withdrawal of consent. If we processed your personal data based on your consent, you have the right to withdraw your consent at any time.
- Restriction of processing. You can ask us to restrict further processing your personal data in certain circumstances.
- Object to processing. You can object to how we are processing your data where we are relying on legitimate interest or exercise of a public task as the legal basis.
- Portability. You can ask for a copy of your personal data in a machine-readable format. You can also request that we transfer your data to another controller.
To make a request please contact our Data Protection Team at [email protected]. We will respond to your request within 30 days.
You can unsubscribe from email communications from us by clicking the “unsubscribe” link provided at the bottom of our emails. Please note you will continue to receive transaction-related emails regarding products or services you have requested.
Security of Your Information
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately no transmission or storage system can be guaranteed to be 100% secure, but we take all reasonable steps to protect your personal information.
We use administrative, organizational, technical, and physical safeguards to protect the information we collect and process. This includes limiting access to your data to authorized employees and service providers who need to know the information in order to operate, develop, or improve our Services.
Cookies and Online Tracking
We and our third party service providers use cookies, clear GIFs/pixel tags, JavaScript, local storage, log files, and other mechanisms to automatically collect and record information about your browsing activities. We process this information to analyze how our Sites and Services are being accessed and used; enhance your experience by remembering your preferences and settings; to authenticate users and manage their access to the Site and Services; remember information you have entered; measure the effectiveness of advertising; and customize information and promotional offers.
Your choices:
- Browser settings. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note if you remove or reject cookies it may impact the availability and functionality of our Sites and Services.
- Google Analytics Opt-out. We use Google Analytics to analyze usage patterns and may receive aggregated information about visitors to our Sites. If you prefer not to participate, you can opt-out by visiting https://tools.google.com/dlpage/gaoptout.
- Do Not Track (DNT) signals. Some browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not yet a common understanding of how to interpret the DNT signal, our Services do not currently respond to browser DNT signals. You can use browser add-ons and other tools, like Your Online Choices to limit or opt out of tailored advertising and other tracking.
Children’s Information
Our Services are not directed to children under 16. If you learn that a child has provided us with personal information without parental consent, please contact us. If we become aware that a child under 16 has provided us with personal information without parental consent, we will take steps to delete such information.
Privacy Notice Changes
We may update this Privacy Notice from time to time as we add new features and services, as laws change, and as industry privacy and security best practices evolve. We will post any Privacy Notice changes on this page and update the Privacy Notice modification date. Where required by law, we will notify you of material changes. We encourage you to check our Site periodically for the latest Privacy Notice.
How to Contact Us
If you have any questions, concerns, complaints, or requests regarding this Privacy Notice or our privacy practices, please contact our Data Protection Officer by email at [email protected] or by writing to:
Stewart Strauss® Jacket
Attn: Data Protection Officer
123 Leather Lane
Nashville, TN 37205
Please note that email communications are not always secure. Please do not include sensitive information in your emails to us.
Effective Date: January 1, 2023